Shipping policy

Shipping Policy – NEOVO

Order Processing

Orders are processed within 1–2 business days excluding holidays and weekends.

Delivery Coverage

NEOVO ships within the Netherlands, European Union, and internationally where courier services are available.

Estimated Delivery Times

Netherlands: 1–2 Business Days
Europe: 1–4 Business Days

Shipping Fees

Netherlands: Free
Europe: 10,99€ kostverzenden

Shipping charges for lower order values are calculated during checkout.

Carrier Responsibility

Once tracking is issued, shipping liability transfers to the carrier.

Customs & Import Duties

Customers are responsible for any import taxes, customs fees, or regulatory charges applied by destination countries. 

Delays

NEOVO is not responsible for courier delays, customs clearance delays, or force majeure situations